AI Applications
We build AI‑powered tools that automate unstructured, manual processes to boost efficiency and free teams for higher‑value work. Through discovery workshops and rapid prototyping, we identify the right use cases, augment people rather than replace them, and deliver transparent, trustworthy AI solutions you fully own.

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We build AI-powered tools that automate human, unstructured processes to boost efficiency and free up time for higher-value work. 

  • Identify the right use cases: We work with you to find where AI can help from repetitive admin tasks to decision-heavy workflows that slow your teams down. 
  • Automated the unstructured: We use sot process automation to handle messy, manual tasks like reding emails, processing documents or analysing free text - tasks that are hard to automate with traditional rules. 
  • Augment, not replace: Our AI tools are designed to support your people, not replace them. We help you embed AI into everyday tasks so teams can work faster, make better decisions and focus on what matters most.
  • Build tools you can own and trust: We create clear, transparent tools your team can understand. They are hosted on your premises or cloud, fully owned by you, and designed so your people can maintain and evolve them independently overtime.  

The tools we build cover the entire operations value chain and include some of the following: 

AI Applications

 

Offers

Explore some of our AI Applications below. Some are in the pilot phase at the moment, but if you'd like to learn more, please get in touch! 

AI Chatbox

IRIS has developed an AI-powered intelligent chatbot solution designed to enable real-time, context-aware conversational interactions for both internal and external users. Leveraging large language models and advanced retrieval techniques, instant responses across a wide range of business queries and operational workflows. Two different approaches have been developed so far, with a view to combine for a more comprehensive tool. Click here to learn more 

Voice Sentiment
IRIS has developed an AI-powered voice sentiment analysis solution designed to evaluate and interpret customer interactions in real time. Leveraging advanced natural language processing and sentiment detection models, the solution enables organisations to gain deeper insights into customer experience, identify emerging issues, and drive continuous improvement across service operations. The solution has been successfully deployed within an enterprise services environment, with a view to extend its application across broader operational and commercial use cases. Click here to learn more.
Contract digitisation and analysis ​

IRIS has developed an Intelligent AI Powered Contract Extraction solution that uses the power of Generative-AI and Large Language Models to accurately extract the relevant terms, conditions and other common aspects for contracts. The solution is pretrained on common contracts and is easy to deploy and manage. Click here to learn more.​

Spend cube categorisation

IRIS has developed an AI-powered intelligent spend cube categorisation tool designed to accelerate item-level spend
classification across levels 1-4. It also enriches supplier details and provides an advanced analytics dashboard for deeper
insights. Click here to learn more​

Use cases

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An Australian University operationalises AI as a shared, trusted capability

Digital Bank elevates service with two AI knowledge solutions

An Australian University turns contracts into intelligence to standardize risk and speed decisions

Industry Health Fund reshapes claims to accelerate service and build a smarter operation